Fixing a washing machine that is on but not filling with water

If your washing machine won't fill with water the most likely reasons are:

• Kinked intlet hoses
• Water taps not turned on
• Faulty washing machine inlet valve

This fault can appear similar to:

Why won't my washing machine turn on

However the difference is that if power is getting to the inlet valves you will hear a humming or buzzing noise.  This proves that the washing machine and it is indeed on.

Check the washing machine inlet hose/s

By far the most common cause of a washing machine not filling is kinked inlet hoses.  You will need to gain access to the rear of the washing machine and check that the hoses aren't trapped or kinked.

Check the water taps (plumbing)

With access to the rear of the washing machine, you can now check that the water taps are turned on.  If you suspect a problem with your water supply, turn off the water taps, and disconnect the inlet hoses from the washing machine.  Place the inlet hoses in a bucket and then turn on the water taps.  You will want to see water to flow out under pressure to confirm that the water supply is ok.

Check washing machine inlet valve filters

If your washing machine is filling, but very slowly, check the inlet valve filters aren't clogged with debris.  Turn off the water taps, disconnect the hose/s from the washing machine, and the valve filters will be visible.  They can be removed with a pair of long nose pliers and cleaned if necessary.  Check out our videos on:

how to replace your washing machine valves

how to replace your washing machine 2-way valves